Terms

Effective Date: August 17, 2026
Website: stracuzzioptimization.com

Welcome to Stracuzzi Health Optimization.

These Terms of Service (“Terms”) govern your access to and use of the Stracuzzi Health Optimization website, online forms, scheduling tools, communication services, and other website-based services we make available.

By accessing or using this website, submitting a form, scheduling an appointment, or otherwise interacting with our online services, you agree to these Terms.

These Terms apply to website use and general administrative services. Your medical care may also be governed by separate patient agreements, informed consent forms, telehealth consents, payment agreements, treatment-specific disclosures, and other documents provided to you during the patient intake or treatment process.

If a patient-specific agreement conflicts with these Terms regarding your medical care, the patient-specific agreement will generally control for that particular service.

Stracuzzi Health Optimization
339 Albany Ave
Kingston, NY 12401
Phone: (844) 500-0644
Email: hello@stracuzzioptimization.com
Owner: Patrick Stracuzzi

Please review these Terms carefully.

1. Acceptance of These Terms

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy and HIPAA Notice of Privacy Practices.

If you do not agree with these Terms, please do not use the website or its online services.

We may update these Terms from time to time. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

2. Website Information and Educational Content

Information provided through this website may include general information about:

• Health and wellness
• Hormone optimization
• Weight management
• Lifestyle optimization
• Laboratory testing
• Treatment approaches
• Available programs and services
• General educational health information

Website content is provided for general informational and educational purposes.

Information presented on the website is not intended to replace an individualized evaluation by a qualified health care professional who has reviewed your medical history, symptoms, laboratory results, medications, and other relevant information.

Viewing the website, submitting a contact form, receiving marketing or educational information, or communicating with administrative staff does not by itself establish a provider-patient relationship.

A provider-patient relationship is established only when appropriate clinical requirements have been completed and a licensed provider has agreed to provide care to you.

3. No Emergency Medical Services

Stracuzzi Health Optimization is not an emergency medical service.

Do not use this website, email, text messaging, online forms, voicemail, or patient messaging systems for a medical emergency.

If you believe you are experiencing a medical emergency, call 911 or seek immediate care from an appropriate emergency medical facility.

Electronic communications may not be reviewed immediately and should not be relied upon for urgent or emergency medical needs.

4. Eligibility for Services

Certain services may only be available to individuals who:

• Meet applicable age requirements
• Are located in a state where an appropriate provider is licensed or otherwise authorized to provide care
• Complete required intake information and consent documents
• Complete any required medical evaluation
• Meet clinical eligibility requirements
• Provide accurate identification and health information
• Agree to applicable payment and treatment terms

Submitting an intake form, scheduling an appointment, paying a fee, or requesting a particular service does not guarantee that you will be accepted for treatment.

Clinical eligibility and treatment decisions are made by an appropriately licensed health care provider based on individual circumstances.

5. Telehealth Services

Certain services may be provided through telehealth when legally and clinically appropriate.

Telehealth may involve communication with a health care professional through video, telephone, secure messaging, patient portals, or other electronic communication technologies.

You may be required to confirm your identity, physical location, contact information, and other information at the time of a telehealth appointment.

Because health care licensing requirements vary by jurisdiction, services may not be available in every state.

Telehealth may not be appropriate for every medical condition or situation. A provider may determine that an in-person evaluation, additional testing, emergency evaluation, referral, or another form of care is appropriate.

Additional telehealth consent documents may be required before receiving care.

6. Medical Evaluations and Treatment Decisions

All medical treatment decisions are made on an individualized basis.

A particular treatment, medication, laboratory test, dosage, program, or therapy discussed on the website may not be appropriate or available for every patient.

Treatment recommendations may depend on factors including:

• Medical history
• Current symptoms
• Existing health conditions
• Current medications
• Laboratory results
• Allergies
• Contraindications
• Provider assessment
• State and federal requirements
• Clinical judgment

Stracuzzi Health Optimization does not guarantee that any particular treatment will be prescribed, continued, modified, or renewed.

Providers may decline to initiate or continue a treatment when they determine that doing so would not be medically appropriate or legally permitted.

7. Prescriptions and Medications

A request for a medication or treatment does not guarantee that it will be prescribed.

Prescriptions are issued only when an appropriately licensed health care provider determines that a medication is medically appropriate and legally permitted.

Providers may require medical history, laboratory testing, follow-up appointments, monitoring, identification verification, or other information before prescribing or renewing a medication.

Prescription availability may vary depending on:

• Patient eligibility
• Provider judgment
• State law
• Federal law
• Pharmacy availability
• Supply availability
• Applicable prescribing requirements

Stracuzzi Health Optimization does not guarantee that a particular pharmacy will fill a prescription or that a particular medication will remain available.

Patients should use medications only as directed by their treating provider and should promptly report significant side effects, changes in health status, or concerns about treatment through the appropriate clinical communication channel.

8. Laboratory Testing

Certain programs may require laboratory testing before treatment begins or while treatment is ongoing.

You are responsible for completing required laboratory testing within the requested timeframe unless otherwise stated.

Laboratory services may be provided by independent third-party laboratories.

Coverage, pricing, billing, insurance reimbursement, processing times, and availability may vary depending on the laboratory, location, testing ordered, and your individual insurance policy.

Stracuzzi Health Optimization cannot guarantee insurance coverage or reimbursement for laboratory services provided by third parties.

9. Results and No Guarantee of Outcome

Health and treatment outcomes vary from person to person.

Testimonials, patient experiences, before-and-after information, educational content, or examples presented on the website represent individual experiences and should not be interpreted as a guarantee that another person will experience the same result.

No specific medical, health, wellness, weight, performance, cosmetic, or other outcome is guaranteed.

Your results may depend on numerous factors including your medical history, adherence to treatment recommendations, lifestyle, diet, exercise, genetics, medications, and other individual circumstances.

10. Appointments, Cancellations, and Scheduling

Appointment availability is subject to provider and staff schedules.

You are responsible for providing accurate contact information and attending appointments at the scheduled time.

Specific cancellation, rescheduling, no-show, deposit, or appointment-fee policies may be provided separately during scheduling or patient enrollment.

Those specific policies will apply to the applicable appointment or service.

We reserve the right to reschedule or cancel appointments when reasonably necessary, including for provider availability, technical issues, emergencies, licensing considerations, or other operational circumstances.

11. Fees, Payments, and Refunds

Fees for services may be communicated through the website, scheduling system, patient portal, invoice, treatment agreement, or directly by our staff.

You are responsible for reviewing and agreeing to applicable pricing before purchasing services.

Payment may be processed by third-party payment processors.

Unless specifically stated otherwise, payment for Stracuzzi Health Optimization services does not guarantee that you will qualify for a particular medical treatment.

Refund eligibility, if applicable, may depend on the particular service, program, product, appointment, or agreement involved.

Any specific refund, cancellation, membership, recurring-payment, or program terms presented to you at the time of purchase will control for that transaction.

12. Insurance

Stracuzzi Health Optimization may offer services on a self-pay basis.

Unless specifically stated otherwise, you should not assume that services, consultations, medications, laboratory testing, or other charges will be covered or reimbursed by your health insurance.

Laboratory services or other third-party services may have separate insurance arrangements.

You are responsible for confirming coverage directly with your insurance company when insurance coverage is important to your decision.

We do not guarantee reimbursement by an insurance company or health plan.

13. Accuracy of Information You Provide

You agree to provide accurate, complete, and current information when communicating with Stracuzzi Health Optimization.

This includes information concerning your:

• Identity
• Date of birth
• Contact information
• Current location
• Medical history
• Current medications
• Allergies
• Health conditions
• Symptoms
• Laboratory results
• Previous treatments

Withholding or providing inaccurate medical information may affect the safety or appropriateness of your care.

You should notify your provider of significant changes in your health, medications, symptoms, or medical history.

14. Electronic Communications

By providing your email address, telephone number, or other contact information, you authorize us to communicate with you regarding inquiries, appointments, intake, administrative matters, treatment-related information, billing, and other practice-related matters as permitted by law.

Electronic communications may include:

• Email
• Telephone calls
• Text messages
• Voicemail
• Patient portal messages
• Appointment reminders

Standard email and text messaging may carry privacy and security risks.

For sensitive medical communications, you may be directed to use a secure patient portal or another approved communication method.

Additional communication consent terms may apply.

15. SMS and Text Messaging

If you provide your mobile phone number and consent to receive text messages, Stracuzzi Health Optimization may send messages relating to appointments, scheduling, administrative updates, patient communications, and other services you have requested or agreed to receive.

If you separately consent to marketing communications, you may also receive educational information, announcements, promotions, or offers.

Consent to receive marketing text messages is not a condition of receiving medical care.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of promotional text messages by replying STOP.

You may request assistance by replying HELP or contacting our office.

Stopping promotional messages may not prevent communications that are necessary for treatment, account administration, safety, or other legally permitted purposes where separate consent or another lawful basis applies.

Mobile carriers are not responsible for delayed or undelivered messages.

16. Marketing and Promotional Communications

If you have provided appropriate consent, Stracuzzi Health Optimization may send information concerning:

• Practice updates
• Educational information
• New services
• General wellness information
• Promotions
• Special offers

You may unsubscribe from marketing email or text communications using the opt-out method provided in the communication.

Marketing consent may be withdrawn without affecting your ability to request or receive medical care.

Protected health information will be handled in accordance with our Privacy Policy, HIPAA Notice of Privacy Practices, and applicable law.

17. Privacy and Protected Health Information

Your privacy is important to us.

Our collection, use, disclosure, and protection of personal information and protected health information are described in our Privacy Policy and HIPAA Notice of Privacy Practices.

Please review that notice carefully.

Additional privacy notices or consent forms may apply depending on the services you receive.

18. Third-Party Services

Our website and services may interact with third-party providers, including:

• Scheduling platforms
• Patient portals
• Electronic health record systems
• Laboratories
• Pharmacies
• Payment processors
• Telehealth platforms
• Communication providers
• Analytics services
• Website hosting providers

Third-party services may be governed by their own terms of service and privacy policies.

Stracuzzi Health Optimization does not control every aspect of independent third-party services and is not responsible for third-party systems to the extent permitted by applicable law.

Nothing in this section changes our obligations concerning protected health information when HIPAA or another applicable law applies.

19. Third-Party Websites and Links

This website may contain links to websites, resources, pharmacies, laboratories, educational materials, or services operated by third parties.

Links are provided for convenience and informational purposes.

The presence of a link does not necessarily constitute an endorsement of every statement, product, service, or practice of the third party.

We are not responsible for the content, availability, security, or privacy practices of independently operated third-party websites.

20. Intellectual Property

Unless otherwise stated, website content including text, graphics, branding, logos, photographs, videos, design elements, and other materials is owned by or licensed to Stracuzzi Health Optimization and is protected by applicable intellectual property laws.

You may view and use website content for your personal, noncommercial purposes.

You may not reproduce, distribute, modify, republish, sell, commercially exploit, or publicly display substantial portions of website content without prior written authorization, except as permitted by law.

21. Acceptable Use of the Website

You agree not to:

• Use the website for unlawful or fraudulent purposes
• Attempt to gain unauthorized access to website systems or patient systems
• Interfere with the security or operation of the website
• Introduce viruses, malicious code, automated attacks, or other harmful technology
• Impersonate another person
• Submit knowingly false information
• Attempt to obtain another person’s confidential health information
• Scrape or systematically extract website content without authorization
• Use website materials in a way that violates applicable intellectual property rights

We may restrict access to the website when we reasonably believe these Terms have been violated.

22. Website Availability

We work to maintain reliable access to our website and online systems, but continuous availability cannot be guaranteed.

The website or related systems may occasionally be unavailable because of maintenance, technical problems, internet outages, third-party service interruptions, security concerns, system upgrades, or circumstances outside our control.

Do not rely on the website or electronic communications for emergency medical care.

23. Disclaimer of Website Warranties

The website and general website content are provided on an “as available” basis to the extent permitted by law.

Although we work to provide accurate and useful information, medical knowledge, regulations, service availability, pricing, and other information can change.

We do not warrant that every piece of general website content will always be complete, current, error-free, or appropriate for every individual circumstance.

This disclaimer does not eliminate any duties owed to patients by health care professionals under applicable law.

24. Limitation of Liability

To the fullest extent permitted by applicable law, Stracuzzi Health Optimization will not be responsible for indirect, incidental, special, or consequential damages arising solely from your use of, or inability to use, the general public website.

Nothing in these Terms is intended to waive or limit:

• Rights that cannot legally be waived
• Applicable patient rights
• Duties imposed on licensed health care professionals
• Obligations under HIPAA or other applicable privacy laws
• Liability that cannot legally be excluded or limited

Medical treatment and professional services are additionally governed by applicable law and any patient-specific agreements or consent documents.

25. Changes to Services

We may modify, suspend, discontinue, or update website features, programs, scheduling options, educational content, pricing, or administrative services from time to time.

Availability of medical services may also change based on clinical, legal, regulatory, staffing, pharmacy, laboratory, geographic, or operational considerations.

Changes will not override rights or obligations that cannot be changed under applicable law.

26. Governing Law

These Terms are governed by applicable federal law and, where appropriate, the laws of the State of New York, without regard to conflict-of-law principles.

However, health care services may also be subject to the laws and regulations of the state where the patient is physically located or where a provider is licensed or authorized to practice.

Nothing in these Terms is intended to restrict rights available to you under laws that cannot legally be waived by agreement.

27. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

The affected provision will be interpreted or limited only to the extent necessary to make it enforceable where permitted.

28. Entire Agreement

These Terms, together with our Privacy Policy and HIPAA Notice of Privacy Practices, constitute the general terms governing use of this website.

Patients may also be subject to separate:

• Informed consent forms
• Telehealth agreements
• Treatment agreements
• Financial policies
• Cancellation policies
• Prescription-related agreements
• Patient portal terms
• Program-specific terms

Those documents remain separately enforceable according to their terms.

29. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, we will revise the effective date displayed at the top of this page.

Material changes may also be communicated through other reasonable methods when appropriate.

Your continued use of the website after revised Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.

30. Contact Information

For questions about these Terms of Service, please contact:

Stracuzzi Health Optimization
339 Albany Ave
Kingston, NY 12401

Phone: (844) 500-0644
Email: hello@stracuzzioptimization.com

Owner: Patrick Stracuzzi